Are 'Steel', 'Chrome', and 'Silver' three distinct selectable finishes, or descriptors of a single hand-polished stainless steel look? Please confirm what the buyer actually receives.
The piece features a single hand-polished stainless steel finish. 'Steel', 'Chrome', and 'Silver' are descriptors of this one reflective look rather than separate selectable options.
What are the recommended care and maintenance instructions for the hand-polished stainless steel surface (fingerprint resistance, cleaning, tarnish prevention)?
To minimise fingerprints, handle the polished stainless steel surface with gloves whenever possible. For regular cleaning, use warm water with a little mild dish soap applied with a soft sponge or lint-free cloth, then rinse thoroughly and dry immediately with a clean microfibre cloth to prevent water spots and preserve the reflective finish. The stainless steel is highly resistant to tarnishing and corrosion under normal indoor conditions, so no special polishing compounds or protective coatings are needed. Avoid abrasive cleaners, scouring pads, steel wool, chlorine-based products, and acidic agents, as these may scratch or dull the surface. When repositioning the magnetic components, lift and move them carefully rather than sliding them to avoid scratches. With gentle routine cleaning and dry storage, the finish will retain its appearance with minimal maintenance.
Are the ⌀ 5 mm taper candles included with the candleholder, or must they be purchased separately?
Yes, the ⌀ 5 mm taper candles are included with the candleholder.
Given the two-part magnetic design, does the piece arrive ready to use or does the buyer need to position/align the modules themselves?
Minimal assembly is required. Thanks to the two-part magnetic design, you simply position and align the modules yourself, and the concealed magnets guide them into place.
How stable is the concealed magnetic connection when a lit candle is placed — is there any risk of the curved module shifting or detaching during use?
The concealed magnetic connection provides a secure, stable attachment during normal use with a lit taper candle. As the curved module approaches the base, the embedded magnets create a precise, self-aligning connection that resists unintended movement under the weight of a standard taper candle. For best results, place the piece on a stable, level surface and avoid lateral impact or excessive force. Under normal indoor conditions, there is no expected risk of the curved module shifting or detaching during use. As with any candleholder, we recommend avoiding contact while the candle is burning and keeping the assembly undisturbed during operation.
As this is made-to-order, are custom sizes or alternative finishes available on request?
Yes, as each piece is made to order, custom sizes and alternative finishes are available on request.